"... Indeed, Allah will not change the fate of a people unless they themselves change the state of his soul ..." Surah Ar-Rad 13:11 -
Truly a statement, an event, or even a piece of a sentence may affect a person's way of thinking, I give examples of the following story:
A father with three small children entering the night train, and there are already many people who are fast asleep, the middle of the night, when people fall asleep, the three children misbehave, they disturb the sleeping passengers. a few moments later there are men who rebuked her father. "I'm sorry, but your son is really naughty, they would not really unsettle the passengers?" then there are women who adds "Do not you feel guilty for your children's behavior?" as did the other passengers, they are grumbling about the behavior of three children. The father then said quietly apologized, "forgive us, in fact the children are not naughty, just that they are so since 1 hour ago because his mother had died." all passengers just snapped, their anger turns into compassion towards the children.